Financial Branding

Insights
Prospective Customers: Angels' Litmus Test
By
Daisy Goh
Angel investors often prioritize sector knowledge during due diligence. However, understanding prospective customers through surveys provides indispensable insights into a startup's value proposition and its market viability. This approach can reveal whether there's a sufficient customer base to support the business.
In the high-stakes world of angel investing, where every decision could lead to monumental gains or losses, the focus often leans heavily towards industry expertise and the technical viability of startups. While these elements are undeniably crucial, the importance of prospective customers in evaluating a startup's potential cannot be overstated. This facet of due diligence, though sometimes overlooked, serves as a pivotal gauge for the success of an investment.Engaging directly with prospective customers through well-designed surveys offers angel investors a clear window into the market's reception of a startup's value proposition. This firsthand feedback is invaluable, as it not only validates the need for the product or service but also tests the startup's understanding of its target audience. Moreover, this approach provides concrete data on whether there's a large enough customer base interested in the offering to ensure the business's sustainability and growth.In essence, a comprehensive analysis that includes customer feedback helps mitigate the risks associated with early-stage investing. It enables investors to make more informed decisions by confirming that the startup is not only technically sound and operationally efficient but also market-ready and customer-centric. This holistic approach to due diligence, which balances sector knowledge with customer insights, can significantly increase the likelihood of backing successful ventures that resonate with their intended audience.By integrating prospective customer feedback into their evaluation process, angel investors can uncover critical insights that might not be apparent through traditional analysis alone. Thus, a representative sample of customer opinions becomes the litmus test for determining a startup's market fit and potential for success, making it an indispensable tool in the angel investor's toolkit.